Meet the evolution of freight forwarding software. Streamline your day-to-day operations, boost shipment profits and delight your customers.
No more excels, switching to 20+ websites and systems! Seamlessly integrate your trade & shipment data, teams, customers and other systems on one secured cloud platform.
What is Shipmnts?
Shipmnts is a Technology Platform for Global Trade & Logistics Management (GTLM) with all the software, integrations and resources you need to connect Customers, Sales, Pricing, Credit Control, Documentation, Customer Service, Cargo Operations, Billing, Accounting and Tax Compliances. Each product in the Shipmnts platform is powerful on its own, but the real magic happens when you use them together.
Bottomline, we're the only app 😎 you will ever need to run your forwarding business.
SalesHub
Powerful app to help your sales and pricing teams track their inquiry pipeline, collaborate faster to win more inquiries and get instant insights on opportunities for growth.
- Inquiry Pipeline
- Quotation Management
- Historical Rate Search
- Booking Requests
- Super Analytics: Win / Loss Analysis, Target vs Actual Performance
- Contextual Communication
- Lead Management & CRM Integration
- Mobile Friendly Views
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ExecutionHub
Enable your customer service, documentation and cargo operations teams to collaboratively manage day to day shipment related tasks, documents, cost-sheets, compliances and issues
- Shipment Management
- Doc Editor (MBL, HBL, AWB...)
- Operations & Exception Reports
- Alerts (Whatsapp & Email)
- Tracking Bots
- Multi-Party Collaboration
- Live DSR, Shipment Feed
- Secured Cloud Storage
- Job Profitability
- Network Management
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FinanceHub
Integrated and Unified platform that seamlessly handles GAAP Compliant multiple branches, currencies, taxation rules and reporting requirements to run all of your back-office operations and financial processes in the cloud.
- Super Easy Invoicing
- Credit Control, Deduction Cloud, Collection Assistant
- Purchase & Multi Dimension Job Profitability Analysis
- Banking, AR/AP Netting, Provision Entries, Forex Revaluation
- Reports with Drill Down
- Integrations: Bank, Tax Reconciliation...
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ExtensionHub
- Shipmnts API & Webhooks
- Ocean Carrier Operations
- Air Carrier Operations
- Visibility Data Providers
- Shipper Operations (ERP / TMS)
- Agent Collaboration
- Freight Insurance
- Banking Integrations
- Tax Reconciliation
- Warehouse Operations
- Trade Facilitation (CO2, COO...)
- Omni Channel Communication
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Alex AI Engine
- Self Learning
- Doc Classification Engine
- Doc Extraction Engine
- ERP Integration
- Event, Activity And Audit Logs
- Capturing data 5X faster
Learn More
Learn and grow better with excellent support and resources.
Intuitive Design
Easy-to-understand and beautifully designed user interface (UI) leads to faster team adoption
Priority Support
Exceptional support available over Whatsapp, In-App Chat, Email and Call. Quarterly Business Review included in Pro & Enterprise plans.
Flexible Learning Solutions
Keep your staff trained and up to date with the current features of Shipmnts. Unique online training and education options, including videos, knowledge base and certifications.
New Features & Adoption
Continuous delivery and updates so you stay ahead of the curve. All new features and enhancements undergo comprehensive testing prior to release.
Data Security & Back Up
24x7 system availability with global disaster recovery capability, data maintenance, 1 hour auto-backups, MFA, 256 bit encryption in transit & storage and continuity planning for your business.
Customer Advisory Board
We actively listen to your challenges and prioritise our roadmap and releases.
Why headless forwarding is the future for SME forwarders?
Simply put, headless e-commerce platforms have decoupled, or separated, the frontend user experience from the back-end business logic.
The ERP platform play: Cheaper, faster, better - from McKinsey
Freight Forwarding Trends To Watch Out for in 2023
SalesHub
Inquiry & Quotation
- Inquiry Pipeline
- Quick Quotation
- Booking Requests
- Contextual Communication - Emails Trails, Internal Chat, Approval tracking
- Mobile App
- Lead Management
- CRM Integration
Pricing
- Pricing Pipeline
- Quick Quotation
- Historical Rate Search
- Spot Rate Search (Q3 2023)
- Dynamic Pricing Engine (Q3 2023)
Insights & Super Analytics
- Volume / Revenue / Margin Forecast with Target vs Actual Performance
- Track Win/Loss Conversion. Spot reasons for loss, window shopping customers
- Inquiry Turn Around Times
- New / Existing customers / Churning customer report
- Outstanding Vs Collection, Delayed Collection
Execution Hub
Shipment Management
- Plan and Track Bookings
- Manage Master, House and Consol Shipments
- Air
- Ocean FCL & LCL
- Customs Import & Export
- Transport
- Courier
- General
- Multi Branch Sharing
Workflows, Tasks & Tickets
- Workflow & Task Manager
Reports & Monitoring
- Eliminate Excels with Standard Views
- Department Wise Views: Pending Tasks, KPI Reports
- Exceptions, Deviation Reports
- Detention & Demurrage
- Analytics: Volume, Rate
- Easily Customisable
- Exception / Delay Monitoring
- Auto Tracking Bots
Multi Party Collaboration
- Live DSR / Customer Collaboration Link
- Shipment Activity Feed: Internal Team Messaging, Email Threads, 3rd Party System Updates
- Document Sharing and Comments
- Notification Engine
- Configure Preferences & Templates
- Instant Alerts / Daily - Weekly Email Summaries
Documentation
- Super Easy Doc Editor with AutoSync: MBL, HBL, MAWB, HAWB, DO, Manifest ...
- Document Workflows
- Doc Automations: auto-reminders and alerts, auto upload PDF, integrations for SI / eAWB / VGM
- Document Sharing (Whatsapp / Email Templates)
Cloud Storage
- Upload with Drag and Drop (no file size restriction)
- 1-click Doc Sharing
- Secured Cloud Storage upto 5 TB
- Auto Scanning for Malware, Ransomware and SPAM and
- Auto Back-up & Time Machine
Job Profitability
- Universal Search
Network Management
- Customer Master with TDS and Credit Details
- Supplier Master with TDS and Credit Details
- Shipper / Consignee and Other Parties Master
- Agent Master
- Location & Addresses Masters
Productivity Features
- Universal Search
- Fully Managed Global Masters : Vessel, Ports, Yards, Currency, Container Type...
Finance Hub
Invoicing
- e-Invoicing
- Tax Automation (GST, VAT...)
- Auto Reco of GST Portal and Sales Register
- Server side signing
- Bulk printing and dispatch
- Multi Job Invoicing
- Support for Multi-Currency, Company, Branch
- Reports: Churning Customer, Outstanding, Ageing, Collection Trackers, Ledger Summaries
Autonomous Receivable
- e-Invoicing
- Tax Automation (GST, VAT...)
- Auto Reco of GST Portal and Sales Register
- Server side signing
- Bulk printing and dispatch
- Multi Job Invoicing
- Support for Multi-Currency, Company, Branch
- Reports: Churning Customer, Outstanding, Ageing, Collection Trackers, Ledger Summaries
Purchase & Payments
- Single / Multi Job Purchase
- Airline CSR & Commission Handling
- Tax Automations (GST, VAT, TDS, RCM...)
- Store Vendor Invoice Copy
- Dispute Tracking
- Reports: MSME Payable, Ageing
Autonomous Payable
- AI Powered Invoice Data Capture
- Airline CSR
- Shipping Line Invoices
- Bulk Upload Purchase Invoice (Prepaid Account)
- Auto Reco of GST Portal and Purchase Register
Ledger & Chart of Account
- Configurable Ledger, Group of Ledger and Chart of Account
Tax Compliances
- GST & VAT
Reports
Multi Country, Multi Branch
Extension Hub
Ocean Carrier Operations
- e-Booking
- e-Shipping-Instructions
- Receive documents (first draft) from Carrier
- Receive e-Invoices from Carrier
- VGM
Air Carrier Operations
- e-Booking
- e-Tracking
- e-AWB
- e-Stock Management
Visibility Data Providers
Bots to auto track standardised milestone and location data
- Ocean Carrier & Terminal (Container Lifecycle, LDB)
- Vessel
- Indian Customs (ICEGate Shipping Bill, Bill of Entry, IGM)
- Air Carrier
Shipper Operations
Allow enterprise customers to connect their ERP / TMS to allow granular SKU level visibility through exchange of purchase orders, product master data, and line by line shipment details.
- Purchase Order
- Booking Request
- Air Shipment Status
- Ocean Shipment Status
- Shipment Documents
- Ocean Freight Invoice
- Air Freight Invoice
- Ship Notice/Manifest
Agent Collaboration
Eliminate duplicate data entry and increase visibility by automating bookings, milestones, documents, and invoices related data exchange with overseas agents and their internal system.
- Pre-alert & Shipment Documents
- Agent Debit / Credit Notes
- Air Shipment Status
- Ocean Shipment Status
Freight Insurance
- Insurance request to your insurance provider
- Receive electronic proof of insurance
- Receive notifications for shipments where insurance as not approved
- Ocean Shipment Status
Banking
- Auto Sync Bank Statement
- Salary Payouts
- Vendor Payouts
- Bulk Payouts
- Smart Collect (Virtual Acc)
- Payment Gateway & Links
- Invoice Discounting
- Forex Remittance
Accounting & Taxation
- Form26 AS Reconciliation and Customer Alerts
- GSTR 2/2A Reconciliation and Vendor Alerts
- GSTR 1/Sales Register Reconciliation
- GSTR 3B Filing
Trade Facilitation
- CO2 Emissions Calculator
- CO2 Emission Offset
- Certificate Of Origin
- Other Certifications
Omni-channel Communication
- Cloud Call Center
- Email / Inbox Sync
- Whatsapp Business API
- SMS
- Translation
Warehouse Operations
- Send warehouse pick orders
- Receive goods receipt confirmations
- Receive inventory statuses
- Receive shipment notifications
- Synchronise parts databases
Shipmnts API & Webhooks
2-way APIs to exchange data with your Shipmnts Platform
- Booking
- Shipment
- Document
- Equipment / Containers
- Invoices
- Masters / Network
- Global Master APIs : Ports, Vessels
Free
$85/mo
Flat fee for up to 200 users
Set the foundation with all your team needs for basic data integrations.
- 24/7 online support
- 24/7 online support
- 24/7 online support
- 24/7 online support
- 24/7 online support
Essentials
$30/mo
Flat fee for up to 200 users
Set the foundation with all your team needs for basic data integrations.
- 24/7 online support
- 24/7 online support
- 24/7 online support
- 24/7 online support
- 24/7 online support
Pro
$85/mo
Flat fee for up to 200 users
Set the foundation with all your team needs for basic data integrations.
- 24/7 online support
- 24/7 online support
- 24/7 online support
- 24/7 online support
- 24/7 online support
Enterprise
Custom
Get in touch for a custom quote
Set the foundation with all your team needs for basic data integrations.
- 24/7 online support
- 24/7 online support
- 24/7 online support
- 24/7 online support
- 24/7 online support
Freight forwarders love Shipmnts!
"Easiest system I have come across for financial reporting especially tracking job profitability, collection shortfall, ITC mismatch..."
"Made life easier. 50% lesser time in Documentation and Invoicing Processes. Users love their intuitive interface."
"The best forwarding logistics system. Pro-active support and always driving new updates. We trust the team as partners"
“As a young forwarding company, we were looking at moving out of excel sheets and Tally to an easy to use, integrated system with a driven tech team. In Shipmnts we found the best partners."
We make onboarding super easy. Go-live and transform your forwarding business in 7 days.
Implementation Kick Off & Daily Monitoring
- Sign SaaS Agreement
- Make Initial Payment
- Team Introductions
- Align on Implementation Plan
- Daily Monitoring of Checklist (Trainings, Server Setup, Data Migration, Go-Live Dates)
Server Setup & Data Migration
- Company, Branch & User Details
- Series Customisations
- Masters Setup (Excel Upload of Customer Master, Supplier Master, Agent Master, Charges Master and Ledgers, Bank, Taxation Masters...)
- Trial Balance Migration
- Upload Outstanding Receivable / Payable Data from Your Old Software
- Logo, Documentation, Terms Setup
Trainings & Ongoing Business Review
- Inquiry & Quotation Creation
- Booking & Shipment Creation
- Shipment Milestone Management, Team Reminders & Client Updates
- Document (BL, AWB...) Creation & Workflows
- Billing and Purchase Booking
- Finance & Taxation Trainings
- Go-live in 7 days with daily and monthly monitoring of business outcomes and software adoption
Your Forwarding Business needs a Modern Software for the Connected World. Grow with us Today.
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