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9 Ways Freight Forwarders are using to Automate their Business

Automation is no longer a luxury; it's a necessity for staying competitive and efficient. offers a robust suite of tools designed to streamline your forwarding business operations.

In this blog, we'll see nine crucial ways Shipmnts can automate your forwarding business and how it has helped some of our customers

  1. Automated DSR (Daily Summary Reports): Implementing automated DSRs through Shipmnts resulted in an 85% decrease in customer inquiries regarding delivery status, daily status, actionable summary and smooth handover, saving valuable time for employees to focus on more critical tasks.
  2. Automated Reminders via Finance Module: Shipmnts' automated outstanding summary feature has reduced the time spent generating reports and sending reminders to our customer’s customers by an impressive 70%, therefore preventing any miss in collection reminders or
  3. Automated Container Tracking via Shipmnts Radar: Automated container tracking with Shipmnts enhances visibility, leading to a remarkable 95% improvement in tracking accuracy and timely decision-making against critical misses.
  4. Automated Customs Tracking via Shipmnts Radar: Shipmnts' automated customs tracking significantly increases actionable visibility, resulting in an 80% decrease in customs compliance issues that could lead to costly delays or penalties.
  5. Automated Bank Reconciliation via Finance Hub: Automating bank reconciliation through Shipmnts slashes the time required for this task by 90%, ensuring accurate financial records with minimal effort.
  6. Automated GSTR 2B Reconciliation via Finance Hub: Businesses using Shipmnts for GSTR 2B reconciliation tool reported a 75% increase in claimed input tax credit, leading to substantial tax savings.
  7. Automated E-Invoicing via Finance Hub: Shipmnts' automated e-invoicing accelerates invoice processing by 95%, facilitating quicker payments and improving cash flow.
  8. Automated Credit Control via Finance Hub: Automated credit control in Shipmnts helps reduce the number of overdue accounts by an impressive 80%, ensuring a healthier cash flow.
  9. Automated Invoicing via AI Assistant Alex: Businesses utilising Shipmnts' AI-powered invoicing assistant, Alex, experience an 97% reduction in invoicing errors, resulting in smoother financial operations.

These are some of the ways how Shipmnts' automation features can significantly enhance efficiency, accuracy, and profitability. By automating critical tasks, your team can focus on strategic initiatives, ultimately driving your business towards greater success in the competitive logistics industry.
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