Churn Report

Analyse Churning/ Inactive Customer with the churn report

 

1. Click on Accounts Receivable

Click on Accounts Receivable

2. Click on Churning/Inactive customers

Click on Churning/Inactive customers

3. Set the 'Days Since Last Order' for and the type of document you want to run the report by.

Set the 'Days Since Last Order' for and the type of document you want to run the report by.

4. Click on Generate or F4

Click on Generate or F4

5. In our example we are analysing the late date an invoice was raised for customers beyond 60 days from their last order/ invoice. 'Days Since Last Order' will show you the total number of days since you generated an invoice for a specific customer.

In our example we are analysing the late date an invoice was raised for customers beyond 60 days from their last order/ invoice. 'Days Since Last Order' will show you the total number of days since you generated an invoice for a specific customer.