Automated Credit Control

Automatic - By Select Automatic System Will Automatically define Credit status against the Customer Whether the Customer Is at High risk / Moderate Risk / Approved (Low Risk)

Credit Status

Checking Condition

Rule

What happens if the rule holds

Approval Process

What if Rule Fails

Approved

The system will do an additional check based on the rule in the next column to assess if the customer is still in approved status only

Unbilled outstanding + Current Shipment outstanding + Billed Outstanding (Net O/S) > Credit Limit

Shipment on creation will go on hold - AWB / BL / DO printing will be blocked

Check the current credit status from the job detail screen. Customer status comes below the customer name now and approval is to happen via the credit control desk

Shipment is auto-approved 

Moderate Risk

The system will do an additional check based on the rule in the next column to assess if the customer is still in moderate risk status only

Unbilled outstanding + Current Shipment outstanding + Billed Outstanding (Net O/S) > Credit Limit

Shipment on creation will go on hold - AWB / BL / DO printing will be blocked

Check the current credit status from the job detail screen. Customer status comes below the customer name now and approval is to happen via the credit control desk

Shipment is auto-approved 

High Risk 

The system will do an additional check based on the rule in the next column to assess if the customer is still in high-risk status only

Unbilled outstanding + Current Shipment outstanding + Billed Outstanding (Net O/S) > Credit Limit

Shipment on creation will go on hold - AWB / BL / DO printing will be blocked

Check the current credit status from the job detail screen. Customer status comes below the customer name now and approval is to happen via the credit control desk

Shipment is auto-approved 

No Credit

The system will do an additional check based on the rule in the next column to assess if the customer has made an advance payment or not

Unbilled outstanding + Current Shipment outstanding + Billed Outstanding (Net O/S) > Credit Limit

Shipment on creation will go on hold - AWB / BL / DO printing will be blocked

Check the current credit status from the job detail screen. Customer status comes below the customer name now and approval to happen via the credit control desk

Shipment is auto-approved 

 

Watch the below video to see how credit control works for high-risk customers.