Why Shipmnts
Purpose-built for freight forwarding.
Not adapted from something else.
Shipmnts is designed from the ground up for freight forwarders: faster to start, easier to use, and deep enough to run a multi-branch, multi-country operation without a second thought.
Live in 2–3 weeks: not 3–6 months
Enterprise freight software used to mean a 6-month rollout, a certified admin, and a dedicated IT project. Shipmnts flips this: most SME teams are processing live shipments within 2–3 weeks of signing on. Enterprise teams within 3–4 weeks. Opening balances and invoice history are migrated as part of onboarding: your team is trained and live before the first month is over.
- SME teams live in 2–3 weeks, enterprise in 3–4 weeks
- Opening balances and invoice history migrated
- No dedicated IT administrator required
- Same-day support during go-live week
- Parallel run option: operate both systems during transition
A workspace your team discovers on their own
Every shipment is one screen. Job details, milestones, documents, finance, and customer communication are all connected in a single view: not spread across five tabs. Teams migrating from legacy platforms consistently report self-discovery from day one. Staff who have never seen Shipmnts before navigate independently within hours. There are no training manuals because there don't need to be.
- Single-screen shipment workspace
- Workflow 360: full job sequence visible to every team member
- One-click generation of BL, AWB, delivery orders
- Real-time Control Tower for all active shipments
- Exception alerts before problems become delays
Customers on your platform: not in your inbox
Activity 360 gives your team and your customers a shared platform. Shipment updates, document sharing, in-app messaging, and a branded tracking portal: all in one place. The volume of inbound status calls, emails, and WhatsApp messages drops significantly within the first month for teams that activate it. Your customers see what you see, when you see it.
- Shared shipment workspace for team and customer
- Branded customer tracking portal
- Document sharing and approval in-app
- In-app messaging replaces email and WhatsApp chains
- Automated milestone notifications at every stage
Analytics your management team will actually open
Standard freight software gives you reports nobody reads. Shipmnts ships a native analytics layer configurable by branch, by salesperson, and by business vertical: no Excel exports, no BI tool, no waiting for the finance team to pull numbers. Every level of your business gets dashboards built for their role: finance sees receivables and payables, sales sees pipeline and win rates, operations sees exceptions and demurrage.
- Branch-wise P&L, operations, and finance reports
- Salesperson-wise performance, pipeline health, and churn
- Business vertical-wise revenue and margin analysis
- Automated daily shipment summary (DSR) reports
- Configurable: no data limits, no fixed dimensions
Built for where you operate: not adapted for it
Most freight ERP platforms are built for one market and then stretched to cover others. Shipmnts builds market-specific compliance depth natively: India, UAE, and US each have purpose-built workflows, not bolt-on localisation.
🇮🇳 India
- GST (IGST/CGST/SGST) and TDS
- Automated GSTR2B reconciliation
- ICEGATE status tracking
- MTO and CHA-specific workflows
- e-invoicing built in
🇦🇪 UAE
- Mirsal 2: all 38 declaration types
- Dubai Trade Portal integration
- JAFZA and free zone workflows
- UAE VAT (0%/5%) auto-calculated
- MPCI pre-loading compliance
🇺🇸 US
- Air & ocean operations today
- NVOCC: HBL/MBL/AWB workflows
- Integrated finance in USD
- AMS/ISF via ACE: roadmap 2026
- No per-transaction fees
Support that closes tickets before end of day
Most freight software vendors treat support as a cost centre: ticket queues, 48-hour SLAs, and support teams in different time zones. Shipmnts includes in-app chat support with same-day response during your business hours. During go-live week, the same team that onboarded you is on call. No extra charge, no support tier to upgrade to.
- In-app chat: no email ticketing
- Same-day first response during business hours
- Dedicated support through the first 30 days
- Live training sessions tailored to your workflows
"The onboarding team responded within the hour on go-live day. Every question our operations staff had was answered before end of day. That's not something we'd experienced with any previous vendor."
See why freight forwarders switch to Shipmnts
Live in 2–3 weeks. No IT admin required. Same-day support from day one.
Your Front and Back Offices in One Logistics Software.
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